Privacy Policy
This Privacy Policy explains how we collect, use, store and protect the personal information of users who visit or make purchases through our website. By using our platform, you agree to the practices described in this policy.
Information We Collect
We may collect personal information such as your name, phone number, email address, delivery address, payment details and other information required for customer support, order processing and delivery services. We may also collect non-personal information such as browser data, device information and usage patterns to improve our website.
How We Use Your Information
We use the collected information for the following purposes:
To process and deliver orders
To communicate order updates and support information
To respond to customer queries
To improve website performance and user experience
To provide marketing and promotional updates (optional and only if subscribed)
To comply with legal and regulatory requirements
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share information with trusted service partners such as payment gateways, courier companies and technical providers who assist us in order processing, delivery and website operations. These partners are required to protect your data and use it only for the services they provide.
Cookies and Tracking
Our website may use cookies or similar tracking tools to enhance user experience, remember preferences and analyze website performance. Users can disable cookies through their browser settings, but some features may not function properly.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse or loss. However, no method of data transmission over the internet is fully secure, and we cannot guarantee absolute security.
Marketing and Communication
Customers may receive promotional messages, newsletters or product offers if they choose to subscribe or interact with our platform. You can opt out of these communications at any time by contacting our support or using the unsubscribe option.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, privacy practices or policies. Users should review those websites separately.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Retention of Information
We retain user information for as long as necessary for order fulfillment, legal compliance and support-related obligations.
User Rights
Users may request to update, correct or delete their personal information by contacting our support team, subject to legal and operational considerations.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in regulations, technology or business operations. The updated policy will be posted on this page with the revised date.
Contact Information
For any questions or concerns about this Privacy Policy or how your data is handled, you may contact our support team.